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Legal

Privacy Policy

Effective Date: August 6, 2026  ·  Last Updated: August 6, 2026

Black Bear Automotive ("Black Bear Auto," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://blackbearmaine.com (the "Website"), contact us, request information, schedule services, or otherwise interact with us.

This Privacy Policy is a notice of our practices, not a contract. If you do not want to provide personal information through the Website, you may contact us directly by phone or in person.

1. Information We Collect

Information You Provide Directly

  • Name, email address, and telephone number
  • Mailing or service address
  • Information submitted through contact or quote forms
  • Communications, questions, and customer-service messages
  • Any other information you choose to provide

Please do not submit Social Security numbers, payment-card numbers, account passwords, or similarly sensitive information through general contact forms.

Information Collected Automatically

  • IP address, browser and device type, operating system
  • Pages viewed, links clicked, referring and exit pages
  • Date, time, and duration of visits
  • Approximate location derived from IP address
  • Cookie identifiers and similar technical data

Information From Other Sources

We may receive information from advertising and analytics providers, social media platforms, referral partners, and publicly available sources.

2. How We Use Information

We may use information to:

  • Operate, maintain, and improve the Website
  • Respond to questions, requests, and inquiries
  • Provide estimates, appointments, and services
  • Process transactions and communicate about services
  • Send administrative messages, confirmations, and updates
  • Send marketing communications where permitted by law
  • Measure Website traffic, performance, and engagement
  • Detect, investigate, and prevent fraud and security incidents
  • Comply with legal, regulatory, and tax obligations
  • Establish, exercise, or defend legal claims

3. Cookies and Similar Technologies

The Website may use cookies to support essential functions, remember preferences, understand performance, and measure marketing activity. Cookie types may include essential, preference, analytics, and advertising cookies.

You can control cookies through your browser settings. Blocking cookies may affect Website functionality.

4. Analytics and Advertising

We may use third-party analytics services such as Google Analytics. These services may use cookies or pixels to collect information about Website activity and may produce aggregated reports about traffic and engagement.

5. How We Disclose Information

Service Providers, We may disclose information to vendors that perform services for us, including website hosting, analytics, email delivery, and technical support.

Business Partners, We may disclose information to referral partners, subcontractors, or professional advisers when reasonably necessary to respond to a request or provide a service.

Legal and Safety Reasons, We may disclose information when required by law, court order, or to protect the rights, property, and safety of our business, customers, or others.

Business Transactions, Information may be disclosed as part of a merger, sale of assets, or similar transaction.

We do not sell personal information for money.

6. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including legal, tax, accounting, and security obligations. Retention periods vary based on the type of information and the reason it was collected.

7. Data Security

We use administrative, technical, and physical safeguards we consider reasonable and appropriate. No website or electronic transmission is completely secure. We cannot guarantee absolute security, and you provide information electronically at your own risk.

8. Your Privacy Choices

Depending on your location and applicable law, you may have the right to access, correct, delete, or port your personal information, and to opt out of certain sales or targeted advertising. To submit a privacy request, contact us using the information below.

9. Marketing Communications

You may unsubscribe from promotional emails using the unsubscribe link in any message or by contacting us. You may continue to receive transactional communications related to appointments and services.

10. Third-Party Websites

The Website may link to third-party websites. Their privacy practices are governed by their own policies. We encourage you to review them before providing information.

11. Children's Privacy

The Website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through the Website, please contact us.

12. Changes to This Policy

We may update this Privacy Policy periodically. The revised policy will be posted with an updated "Last Updated" date. Your continued use of the Website after an update constitutes acceptance of the revised Policy.

13. Do Not Track and Global Privacy Control

We recognize and honor the Global Privacy Control (GPC) signal. When we receive a GPC signal from your browser, we treat it as a request to opt out of the sale or sharing of personal information and of targeted advertising for that browser, and we apply it to your account if you are signed in. We do not respond to Do Not Track browser signals, because no common industry standard for interpreting them has been adopted. We do honor the Global Privacy Control signal as described above.

14. Contact Us

For questions about this Privacy Policy or to submit a privacy request:

Black Bear Automotive
251 Main St, Springvale, ME 04083
Phone: (207) 324-4538
Website: blackbearmaine.com

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